We are happy to accept returns, any garment that is unworn and still fitted with all security tags and labels and that is dispatched to us within 14 days of receipt by you.
Simply email us for the return address at firstname.lastname@example.org with your order number and the reason why you wish to return your item(s).
Your payment will be credited back to the original purchaser’s credit card.
Returns for refund will proceed within 5-7 working days of receiving the item, however, card refunds may take up to 10 business days for your bank to complete. This depends on their processing time and can vary greatly between card issuers. Unfortunately, we are, therefore, unable to influence this.
We only refund shipping costs if there has been an error with the order.
Items advertised as Free shipping that are returned for refund will be charged a shipping fee that applied to the particular country it was shipped to.
Please ensure your order confirmation slip with your name and order number is included in the parcel. Failure to do so may result in the refund process being delayed. All goods must be sent back in their original condition, along with the original tags and packaging. Items will be inspected upon return, and will be returned to the sender if they are not in their original salable condition.
Please note that we are unable to refund shipping charges for any deliveries that are refused and these return fees may be deducted from your refund.
The refund value for international orders placed in a USD currency will be based on the daily exchange rate.